SilverCrest drivers questions & answers

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Question by Bernard Straatman
366 views
March 2, 2023
Swati Dubey
Answer by Swati Dubey

Yes, we can help you out. You can try searching for the Silvercrest drivers on the manufacturer's website or on a trusted software download website. If you have trouble finding the right driver, you may need to contact Silvercrest customer support.

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Question by William Stavert
3K views
July 19, 2021

I am looking for Software driver MAC operating system fort Silvercrest SND3600 D2 Slide and Negative digitiser. The Mac O/s is Big Sur. Can you advise me where to find it please?

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Answer by Henk

I am looking for Software driver MAC operating system for Silvercrest SND3600 B1 Slide and Negative digitiser. Can you advise me where to find it please?

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Question by Guest
423 views
May 16, 2019

When I open the programme all function are visible but nothing works when I press the buttons nothing happens. The setting remains on Negative and I can change to Dia but nothing happens

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Question by Mike
5K views
March 20, 2017

Can I get a Windows 10 driver for this graphics tablet?

Stephen Prastman
Answer by Stephen Prastman

The drivers for the device are on the CD that arrived with the tablet. It contains the Macro Key manager, Free Notes / Office link and the necessary drivers.


Access the following link to download the drivers hosted by Dukane, since the tablet is using the same info: http://www.dukane.com/av/service/productdownload.asp?Model=AS3


Note: You have the Macro software as well listed on the page.

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Question by phil
1K views
February 8, 2018

I have got a negative Digitiser SND 3600 C2 and a Windows 7 computer. The CD says no video device and nothing happens when I plug in the USB connections.

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Answer by Sean Hill

I've checked the web and it appears that you can run and install this device on Windows 7 without errors since it fully supports Windows 7. Insert the CD, but don't start the application yet. Browse it and check the contents of that CD. Right click the driver installer and run it using the Run as Administrator option.


Accept the driver's installation and any other warning issued by Windows and then use the device and it should work properly this time.

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Question by Victor Vella
942 views
November 26, 2008

I have just bought a wire less mouse and key board SilverCreast MST2118 the computer is telling me that very thing is working properly but I do not respond. I have check the the troublshooting according to the book but still no luck. Can any one give an advise what shell I do, apart from throw it out of the window

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Answer by Bob Davison

Hi Victor,


I bought mine from San Gwann on Thursday


I wonder if you have tried a different USB socket, it worked for mme when I had the same trouble.But my troubles are far from over, other than the actual letter keys, most dont correspond with the actual letters and signs on the keys. For example if I press the question mark key I get this- or upper case I get this_.


I have tried reinstalling the software but with no luck. I will probably take it back to Lidl and get my money back.


PS if you eventually get your PC to recognise the keyboard will you please let me know if it behaves the same as mine.
Thanks Bob, Bugibba

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Question by Guest
821 views
September 23, 2009

My SilverCrest OM 1007 mouse is not working on my new Toshiba Satellite Pro 300 computer that runs Windows Vista Business. It works fine on all other machines. I need to use the mouse because I cannot work with the touch pad. Can you help?

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Answer by Dan Angel

In order to fix the issues, I suggest you download and install the latest drivers available from the official web page. The latest drivers are fully compatible with Windows 2000, Windows XP and Windows Vista. If you still have issues, right-click the Computer icon, select Manage and open Device Manager. Expand the Mice and other pointing devices list right-click on the driver and select Uninstall. Reboot your computer connect the SilverCrest OM 1007 device and reinstall the driver.

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Question by Guest
425 views
May 14, 2014

I can't load the driver for SND 3600 A2. The "error 28" pops up and I can't do anything. Is there a solution for this?

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Answer by Aiden McLeod

According to the following support website from Microsoft, error 28 usually appears when you try using a device that doesn't have the driver installed. Because you get this while trying to install the driver, you might experience compatibility problems with the device or the driver. To fix this, reboot your PC and try again. Check the compatibility of the device and driver with your OS. You should be able to fix the problem for yourself.

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Question by Guest
421 views
September 12, 2015
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Answer by Sean Hill

I have searched this software, but it doesn't appear anywhere which means it's either discontinued or not supported anymore, therefore the cause of errors in Windows 10. If you still have the installation package, right click it and choose Properties > Compatibility. Pick a Windows version that you know it's compatible and then save the changes. Launch the software again and follow the instructions. This is the only way to overcome this issue.

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Question by Tito 3
296 views
August 27, 2008
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Answer by Julia Bocchetta

The mouse should have this functionality activated through its application. If you have the software installed, go to System Tray and locate the application for the mouse. Double click it to open its options and you will have the possibility to configure it from that location. Alternatively, go to Control Panel > Mouse or Control panel > Hardware and sound > Devices and Printers. Locate the mouse, right click it and select Mouse Settings. If there are options available, you will have the possibility to configure it from that location as well.

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